Decision Making

Q.1 You are being sent for an intensive efficiency improvement training programme, which you are not interested in going for. You will A)Proceed for the training, keeping your interest aside B)Inform your boss to send someone else for training C)Go for the training but you will spend most of the time roaming here & there D)Try on finding the excuses for avoiding the training Ans. B Q.2 You have been posted as a DM in a district, where construction work is going on a large scale. One day you suddenly receive a call from someone that many labourers have been injured in an accident. When you reach there, you find a huge crowd of labourers, their relatives & media persons. You will A)Hold a meeting with experts & directs the rescue team for further action B)Tell the crowd to vacate the place C)Call the owner of the construction project D)Ascertain how many labourers were on duty & how many were injured to take any further step Ans. A Q.3 You are the head of an anti-naxal operation in jungles. Suddenly you spot some naxalites hiding in a bush. You will A)Warn them to surrender B)Make a sudden assault on them C)Inform your senior officers & wait for some more forces to come D)Circle them first & ask them to surrender. If they refuse, then order firing Ans. D Q.4 You are the manager of a construction company. There have been regular complaints about an employee by many costumers in written. You will A)Punished the concerned employee instantly B)Sack the employee from the job as it is affecting condition of the company C) Call the concerned employee & discuss the matter D)Try to enquire about the concerned employee from his co-workers & till then give assurance to the costumers Ans. A Q.5 You are newly appointed as ADM of a town. You are introducing new ideas in administration in front of your officials. You met resistance when introducing the new concept. How would you react? A)Take disciplinary action against the resisting officials B)Would direct them to follow the concepts strictly C)Do nothing after all it is there loss if they don’t follow D)Would convince the resisting officials in understanding the new idea & how effectively it can work in administration Ans. D

Q.1 You are returning home from school. On the way you find a sealed envelope in a street, fully addressed with unsealed stamps on it. You would A)Leave it there as it was & walk away B)Remove the stamps & destroy the envelop C)Open the envelope, find out who has dropped it by mistake & send it to him if possible D)Post it at the nearest letter box Ans. D Q.2 You are general manager of a company. The company wants to bring in more efficiency & increase the production without sacking any employee. What would you do? A)Announce bonus money yearly B)Increase the working hours of workers with reduced holidays C)Create conductive atmosphere in the company, so that workers feel at ease & facilitate them in working effectively D)Announce to give certain percentage share in increased profit of the company Ans. C Q.3 While introducing a new policy in your department in front of the board, you met resistance with some of your subordinates & workers. How would you handle the situation? A)Mandate them to follow the policy B)Try to convince them by making them understand the benefits of policy & addressing their queries & concerns C)Just do your work by introducing the policy, leaving rest on them D)Taunt them for being so dim that they are unable to understand such simple stuff Ans. B Q.4 You are the leader of a group of workers who have reposed faith in you to present their demands to the management. One day, you listen to some criticisms or negative feedback about yourself from your workers. How would you respond? A)Get angry & defensive B)Listen carefully & feel disappointed C)Listen carefully & consider what could you change & hence try to improve D)Rebuke your workers for talking against you Ans. C Q.5 You are the superintendent of Police of an area. You are alone going for an urgent inspection. At the time of travelling, you come across a person who is grievously injured. You will: A)Leave him & proceed to your destination as the work is urgent B)Carry the injured person to the hospital C)Hire a cab & send him to the hospital then you will proceed towards your destination D)Order one of your subordinate to come & take the person to the hospital Ans. C

Q.1 You are an Assistant Commissioner of Income tax. Instead of working very hard & taking various initiatives to increase the revenue of govt, some people put allegations on you regarding tax evasion, which is completely wrong according to you. What would you do? A)Pay no need to the allegations & continue your good work B)Call a press conference & explain your points C)Ask your senior to set up an enquiry D)Stop taking initiatives & do the routine job only Ans. A Q.2 You are bank manager of a private bank. There have been regular complaints about an employee by many customers in written. What would you do? A)Punish the concerned employee instantly B)Sack the employee from job as it is affecting the brand image of bank C)Call the employee & after knowing the fact take action D)Try to enquire about the employee from his co-workers & till then give assurance to costumers Ans. A Q.3 A task has been assigned to you by your senior officer. But the task is totally new for you & you have no knowledge about it. As you have to complete the task in a stipulated time, so you do not have time to gain knowledge & complete the task. What would you do? A)Finish the task somehow without surety of it being perfect B)Refuse to perform that work C)Take the help of others to accomplish that task D)Take the task & at the end of stipulated time, you will make out reasons Ans. C Q.4 You are head of a village panchayat. In a national level meeting on the success of a govt project, you have to make a presentation, giving all the feedbacks. You have collected all the data & some of the data that you have gathered for the presentation opposes the success of the project. Some of the important ministers are attending the conference. What would you do? A)Make the presentation giving all the feedbacks & data despite the risk of losing hold B)Make the presentation on the basis of only favouring data C)Exagarate the favouring data, without much highlighting the opposing data D)Modify the opposing data to make it upto the mark Ans. C Q.5 You are a part of the country’s execution. Some people are protesting against price hike of petrol in front of your office. You are not able to work properly due to agitation. You will A)Make people understand that it is the higher authority’s decision B)Pacify the agitators assure them that you will do upto your capability C)Pacify the agitators & assure them of taking the matter to the higher authorities D)Call the police to handle the situation Ans. C

Q.1 You are the manager of the finance company. In an international level seminar on the condition of recession in India, you have to make a presentation. You have collected all the data & information. Some of the data may lead to decline in investment in your company. What would you do? A)Make the presentation giving all the information & data despite the risk of decline in investment & assure the investers that your company will do every possible step to protect their money B)Make the presentation on the basis of only favouring data & information C)Exaggrate the favouring data, without much highlighting the opposing data D)Modify the opposing data to make it upto the mark Ans. C Q.2 You are working as a joint secretary in the Power Ministry. You have been assigned the job of restricting the wastage of coal in the thermal power plants such as wastage due to low calorific value of coal, pilferage at pit head or in transit etc. what would you do? A)Set up a new thermal power plant at the pit head itself B)Restrict coal production & balance of demand will get fulfilled by imports C)Allow local companies for self coal mining & provide all assistance to arrest pilferage at pit head or in transit D)Synchronise production & dispatch & minimize coal stock in collieries Ans. D Q.3 You are general manager of a company. You have to launch a new product in the market where there are many similar products. What would you do? A)Give advertisement in newspapers & on television B)Offer attractive gifts with your product C)Publicise the good things about your product D)Publicise the product comparing other similar products in the market Ans. D Q.4 You are working as a Sub-Divisional officer & one Block development Officer is not cooperating with you as he is related to the DM of your district & does no work at all. What would you do? A)Take the matter form him after scolding B)Raise the matter in a meeting C)Complain about him to a senior official D)Ask a written reply from him for not doing work Ans. D Q.5 You have been asked by your employer to perform a task that is unsafe & harmful to you. What would you do? A)Refuse to do work B)Complain to your co-worker about the situation C)Convince the employer that the work is unsafe & harmful to you D)Make suggestions to your employer on how to make the task safer & less harmful Ans. D

Q.1 You are an IAS Officer.Your senior passed some urgent orders which seems wrong to you.What would you do? A) Tell him that his orders are wrong B) Follow the orders C) Gently put your thoughts & still if he insists follow the orders D) Tell him to revise his orders Ans. C Q.2 You are at railway station with your old parents. Suddenly it was announced that a burning train full of explosives is coming towards platform. You will A) Take your parents out of station B) Try to remove all the persons from the platform C) Form a team of youngsters, help old persons, women & children in going to safer place & contact station master D) Help station master in extinguishing fire Ans. C Q.3 You are working in the office. Your boss comes & insults you in presence of others. Besides that he promotes a man who is junior to you. You will A)Resign from the post B)Try to take revenge whenever opportunities comes to you C)Keep patience & will ask the reason when you find him cool D)Tell the complete incidence to the management committee Ans. C Q.4 You are the district Magistrate of a district. Some people are protesting against a policy of the govt, in front of your office. You are not able to work properly due to agitation. You will A)Make people understand that it is the higher authority decision B)Pacify the agitators & assure them of taking the matter to the higher authorities C)Pacify the agitators & assure them that you will do unto your capability D)Call the police to handle the situation Ans. B Q.5 You are worker of a construction company. While doing your work you came to know that the quality of products used in a building by the builders was not upto the mark. When you informed about it to the project manager, he tried to bribe & threaten you. What will you do? A)Report about it to any senior official B)Complain about the matter to the police C)Accept the bribe due to threatening D)Go on strike with all the workers Ans. A

Q.1 You share a cabin with rahul , who has the habit of chatting loudly with other co-workers during office hours. It disturbs you a lot & due to this, sometimes you are not able to finish your work. Despite your repeated requests, his habbit seems to be getting worse. What would you do to tackle the situation?A) Fight with your co-worker RahulB) Suffer in silenceC) Talk about Rahul behind his back & warn other co-workers not to get involve in talk, otherwise you would complain to the bossD) Having a frank discussion with Rahul about what is bothering you & if he does not pay any attention, then complain about it to your bossAns. D Q.2 You are working as a manager in a govt. organization. Your nearest boss does not seem to like you. How would you handle such a situation?A) File a written complain about your boss to his seniorB) Speak to your boss in private and try to understand and resolve the issueC) Keep on doing your work as you cannot do much in such a situationD) Speak bad about your boss behind his back as he is also bad mouthing youAns. B Q.3 You led a team, which has recently completed a very important task, assigned by the govt. A felicitation programme was organized by the Mayor of your city.In the programme, he was showering accolade on you and was mentioning about your team. What would do?A) Thanked him & then said that you did not work alone & it was a team effortB) Took the praise & then told your team that you did not know how to explain in front of the Mayor that the work was the team effortC) Accept the accolade & try to steal the spotlightD) Keep mum & do nothingAns. A Q.4 You are working as a sales Manager in Indian railways. Your senior is trying to make you understand some difficult but important project. You are not to able understand some parts of it. What would be your reaction?A) Listen silently without any reactionB) Remain aloof from all the discussionC) Try to excuse yourself and ask your senior to explain it to you againD) Make others feel that you have understood everythingAns. C Q.5 You are working with Delhi police. A task has been assigned to one of your co-workers, but you believe that you can do it in a better way because of your knowledge & prior experience in that case. What would you do?A) Inform your senior to assign this task to you, explaining him that you can better deal with the caseB) Work with your co-worker in parallel & submit to your senior for his approvalC) Show your feelings to your co-worker in achieving the task with cooperationD) Concentrate on your workAns. C

Q.1 You are a student & you appeared in a competitive exam. You noticed that the minister’s son got a copy of solution from outside. You willA)Concentrate in writing exam as time is running fastB)Start protesting & fighting against minister’s sonC)Inform the invigilator & then concentrate on writing your exam D)Leave the exam & try to gather people outside the examination centre & start appealing for cancellation of the examAns. C Q.2 You are working in a govt. department. Your boss gives a piece of work & orders you to follow his instructions to complete the work but the work is difficult to finish within time. You willA)Persuade him to extend the timeB)Start the work & try to finish within the time limit, even working on holidaysC)Start the work, try to finish it & if you cannot, then ask your boss for time extensionD)Take the help of other colleagues in finishing the work Ans. B Q.3 You are sitting among the friends & an argument erupts. You know that you are right but some others are opposing your view point without any edge & that too aggressively. You willA)Start fighting with themB)Plead your arguments politely C)Keep quite & let them overpower youD)Star keeping our views in an aggressive wayAns. B Q.4 You are a stranger in the city. You have lost your purse. You have to deposit admission fee in your college next day before 5 pm. Your home is 24 hours train journey one way. You willA)Lose all your hope & start cryingB)Approach for extension of time. Ring up home to remit money by electronic transfer or money transferC)Ask someone for helpD)Return to your home as nothing can be doneAns. B Q.5 You are proceeding to your home to attend marriage of your brother. When you were about to reach railway station, your ticket had fallen on the way. There is no possibility of reservation for another 15 days. You willA)Contact the station superintendent immediately & get fresh ticket in reference of your reservationB)Leave the plan to go to your homeC)Arrange tickets by paying illegallyD) Just think to give bribe to Ticket checker.Ans. A

Q.1 You are heading a leading technical institute of the country. The institute is planning to convene a interview panel shortly under your chairmanship for selection of the post of professors. A few days before the interview you get a call from the personal secretary of a senior government functionary seeking your invention in favour of the selection of a close relative of the functionary for this post. The PS also informs you that he is aware of the long pending & urgent proposals of your institute for grant of funds for modernization which are awaiting the functionary’s approval. He assures you that he would get these proposals cleared. A) He could accept the proposal & select the said candidate B) He could refer the matter to his superior officer & seek his advice & act strictly in accordance with the advice C) He could consult his other colleagues who are party to the decision & take action as per their advice D) He could reject the proposal outrightly Ans. D Q.2 As a senior officer in the Finance Ministry you have access to some confidential & crucial information about policy decisions that the government is about to announce. These decisions are likely to have far reaching impact on the housing & construction industry. If the builders have access to this information beforehand, they can make huge profits. One of the builders has done a lot of quality work for the government & is known to be close to your immediate superior who asks you to disclose this information to the said builder. A) The said information may be disclosed & favour of the immediate superior & other benefits received B) The officer in question could proceed on leave & leave the matter to be dealt by his successor in office C) The matter could be consulted with the other colleagues & take action as per their advice D) The matter could be reffered to an officer who is higher in rank than the immediate superior & his advice sought & action should be strictly in accordance with the advice Ans. D Q.3 You are the executive director of an upcoming Infotech company which is making a name for itself in the market. Mr. A who is a star performer is heading the marketing time. In a short period of one year he has helped in doubling the revenues as well as creating the high brand equity for the company so much so that you are thinking of promoting him. However you have been receiving information from many corners about his attitude towards the female colleagues, particularly his habbit of making loose comments on women. In addition he regularly sends incedent SMS’s to all the team members including his female colleagues. One day late in the evening Mrs. X who is one of Mr. A’s team members comes to you visibly disturbed she complains against the continued misconduct of Mr. A who has been making undesirable advances towards her & has even tried to touch her inappropriately in his cabin. She tenders her resignation & leaves your office. A) To promote Mr. A on the basis of his good performance thinking he would bring benefits to the company & accept the resignation of Mrs. X B) To persuade Mrs. X not to resign & tell her that Mr. A is a star performer if he is punished the company would suffer losses. Therefore she should not complaint & Mr. A would be told not to repeat his actions C) To reject resignation on the ground that action would be taken only to buy some time to prove something against Mrs. X so that she could be fired & voice of other victims could be silenced D) To reject the resignation of Mrs. X & set up an internal inquiry. The punishment in the case of Mr. A being found guilty Ans. D Q.4 You are a govt. officer. You received an urgent message from your superior. But you feel that the message is wrong. You will A)Show the message to your best friend & then after seeing the reaction will decide to follow it or not B)Obey first C)Ask the superior for clarification D)Not do anything & wait for the response of superior Ans. C Q.5 There is some objectionable content in book regarding Gandhiji. Many people are agitated & annoyed with the same. You are a social activist. You will A)Lodge a police complaint B)Mobilize support in favour of the matter & put pressure on the concerned author to remove objectionable content from the book C)Go on rampage along with others D)Ignore as it is concerned with personal thinking of the author Ans. B